Process Mapping and Problem Solving

Workshop Overview

Getting from the Current State to the Ideal State — A Collaborative Approach to Process Improvement
This workshop provides the skills necessary to prepare process maps in a manner that engages the people being asked to change, while simultaneously identifying problems and improvement opportunities. Using process maps is a proven method for allowing everyone to clearly see the current state process, the opportunities for improvement and align the vision around the ideal state process.

WORKSHOP OBJECTIVE
To provide the skills needed to identify improvement opportunities and align vision around the ideal state process.

TOPICS COVERED
• LEARNING a collaborative approach to process improvement
• LEARNING TO SEE—using value stream maps as a tool to see the current process, design the ideal state process and resulting in action items that move toward the ideal state
• IDENTIFYING improvement opportunities
• NARROWING focus through multi-vote
• ACTION PLANNING, getting things done
• ALL PARTICIPANTS roll up sleeves and implement desired changes

WHO SHOULD PARTICIPATE / ATTEND
Shop Owners or General Managers and select Team Members who work in the target areas.

WORKSHOP LENGTH
2.0-day workshop

WORKSHOP SIZE
Maximum of 12

MINIMUM REQUIREMENTS
Completion of MVP Green Belt and readiness to implement changes.