Leading Change

Course Overview

Because We Can't Change the Past, But We Can Change the Future
Knowing what to change can be the easy part. What’s more difficult is the ability to identify and implement change in an organisation on a sustainable basis. Collision centres that can embrace change will be best-prepared to take advantage of new opportunities and ensure their long-term success. With that in mind, this course provides owners and managers with the opportunity to assess and strengthen their leadership skills, while learning proven approaches to leading change throughout their organisation.
 
Course topics centre on John Kotter’s 8-Step Model of Organisational Change. Based on 15 years of research that identifies why companies fail to implement sustainable change, this model presents a simple, yet realistic approach to implementing change. Participants learn to identify core values that are fundamental for building vision and mission statements which make a difference. In addition, they will leave the course with a comprehensive action plan to implement change in their own company, as well as strategies to overcome resistance, sabotage and the enemies of real change.

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COURSE OBJECTIVE
To assist leaders in developing the strong leadership skills needed to drive organisational change. Participants leave with a SMART Action plan specific to their organisation.

WHO SHOULD ATTEND
Shop Owners, Managers & Key Personnel

COURSE LENGTH
2-day class

CLASS SIZE
10 minimum, 20 maximum

CERTIFICATION & TRAINING MATERIALS
I-CAR participants are eligible to receive 3.50 Gold Class points for this course. Automotive Management Institute (AMI) participants are eligible to receive 28 Accredited Automotive Manager (AAM) credits. Participants will receive a student manual, course hand-outs, lunch, refreshments, and an MVP certificate of completion.

MINIMUM REQUIREMENTS
Any PPG customer is eligible to attend any MVP Business Development Series course